Privacy policy

Last Updated: 12/3/2025

Craftowne, LLC, operating as Advantage Roofing, is committed to protecting your privacy and treating the information you share with us responsibly. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it throughout your interactions with our business.

When you contact us—whether through our website, by phone or text, on social media, or as an existing or returning customer—we may collect personal information that you choose to provide. This information often includes your name, phone number, email address, physical address, details about your roofing or construction project, and any other information needed to respond to your inquiry or provide services you’ve requested.

We use the information you provide to communicate with you about your project or inquiry. This may include sending estimates, answering questions, scheduling inspections or appointments, coordinating project details, or updating you about the status of your roofing or construction work. Our goal is to deliver timely and accurate communication so you have the information you need throughout your experience with Craftowne and Advantage Roofing. We do not sell or share your information with third-party marketers.

If you provide your phone number—through our website, a phone call or text, social media, or any direct communication—you are consenting to receive text messages related to the services you have requested. These messages may include appointment confirmations, scheduling reminders, inspection updates, estimate notifications, or other service-related communication. Standard message and data rates may apply. You can opt out of receiving text messages at any time by replying STOP.

We take reasonable steps to protect your information from unauthorized access or misuse. While no system is completely immune to security risks, we follow industry-standard practices to help safeguard your data.

You may contact us at any time if you would like to update, correct, or remove your information, or if you have questions about this Privacy Policy. We are also available to help if you wish to opt out of any communication. You can reach us at hello@advantageroofingsc.com

If you have questions about how your information is used or about your privacy while working with Craftowne, LLC (dba Advantage Roofing), please reach out. We are committed to transparency and to protecting your personal information throughout every step of your project.